Yesterday we got the Android 10 update on our HUAWEI P smart 2019 devices, since this we can not remote support with QuickSupport, after connecting to the device only a Blue-Hand apears and the message "Das Gerät kann aufgrund von Firmware Einschränkungen nicht gesteuert werden." (The device can’t be controlled because of firmware Turn off the screen, turn it on, and then put the card against your phone. The NFC tag discovered message will then be displayed on your phone. Touch the message and then select an app to read the card. Reinstall the app in question or contact the customer service department of the app. Update your phone to the latest version. Open PhoneRescue for Android > Click the Menu tab on the upper left of the screen > Click Choose Language > Choose your preferred language > Click Getting Started. For Windows: Open PhoneRescue for Android > Click the Menu tab on the upper right of the screen > Click Choose Language > Choose your preferred language > Click Save. mouse and keyboard work, when plugged in with the phone (they light up and are confirmed to be usable with my new phone) the hdmi should be showing the lock screen when plugged in and after hitting enter/space with keyboard it should go black, waiting for pin input, after inputting and hitting enter, it should be showing the homescreen on the The screen turns off during a call. The screen turns off after picking up a call. The screen does not turn on after a call ends. The screen does not turn off when the phone is held close to the user's face. Solution: Check whether your phone enters Sleep mode during calls. If it does, the proximity sensor will be disabled. . Open PhoneRescue for Android > Click the Menu tab on the upper left of the screen > Click Choose Language > Choose your preferred language > Click Getting Started. For Windows: Open PhoneRescue for Android > Click the Menu tab on the upper right of the screen > Click Choose Language > Choose your preferred language > Click Save. You can go to Settings > Display & brightness > Sleep, and set the screen timeout duration. Manually lock the screen: To lock the screen, use either of the following methods: Press the Power button. On the home screen, pinch two fingers together to enter editing mode. Touch Widgets, and drag the Screen Lock icon to the home screen. Hello everyone, I'm having a problem with my Huawei P20 Pro. When the temperature is low, the screen stays black with green bands flashing. Once the temperature is higher, the phone operates normally. Do you know this problem iPhone 8 and above: Press and release the volume up and the volume down buttons concurrently, and long-press the side button and release it when the Apple logo appears. 7 and 7 plus: Long press both the volume down and the power buttons at once and release on seeing the Apple logo on the screen. Recognized Developer Program Admin & Moderators Delete XDA Account. XDA - Dark. Crafted by Audentio. For many people, the Touch Disable Mode can be SO frustrating if you have your phone in a case or your screen protector is interfering with the sensor.

huawei p20 touch screen not working